At Bellarisse, we strive to deliver your premium handbag with care and elegance. This policy outlines our shipping and return process.

1. What We Sell
   We currently offer luxury handbags, crafted to perfection.

2. Delivery

   • Shipping times vary based on your location and our warehouse proximity, typically ranging from 1 to 15 days (or more for remote areas). We ship worldwide.

   • We cover all shipping costs, ensuring your handbag arrives at no additional expense.

3. Returns

   • Defective or Damaged Items: If your handbag arrives defective or damaged, we’ll provide a full refund plus a 15% discount on your next order. To maintain Bellarisse’s core integrity as a premium brand, we only accept returns for quality issues, not for change of mind—our handbags are crafted for those who value their timeless elegance.

   • Process: Please record the unpacking process on video, showing the product, labels, and bill clearly. Contact us within 7 days of delivery to initiate a return.

4. Refunds

   • Approved refunds are issued in full to your original payment method, plus a 15% discount code for your next purchase.

   • We cover return shipping costs for approved returns.

Contact us at customercare@bellarisse.com for assistance.